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Data Centre Cooling Service & Aftermarket Support

Carrier UK provides comprehensive data centre cooling service and aftermarket support. Our service teams deliver predictive maintenance, rapid response capability and system optimisation to ensure continuous cooling performance in mission-critical environments.

Speak to our specialists

Protecting Cooling Performance Across the Full Lifecycle

Operating a data centre in the UK means managing risk — and choosing a data centre cooling service partner you can trust — from capacity planning to energy efficiency, from unforeseen equipment failure to regulatory compliance. At Carrier, we understand these pressures.

• Minimise downtime: Our proactive BluEdge service agreements help prevent failures before they happen.

• Reduce total cost of ownership: OEM (Original Equipment Manufacturer) parts, predictive maintenance, and data-driven insights help you optimise maintenance budgets.

• Sustainable operations: With digital monitoring and intelligent control, you can improve energy efficiency and reduce your carbon footprint.

• UK-based support: Local engineers, 24/7 response, and a dedicated account team ensure you always have the support you need.

One Partner for Every Stage of Your Cooling System

Data centres are dynamic, fast-paced and versatile - your service partner should be too. We understand the mission-critical challenges you face today and in the future. We deliver the reliability, expertise, partnership and security you need through tailored, proactive and responsive solutions — ensuring maximum efficiency, protection and most importantly, uptime.

The four pillars of our Service and Aftermarket Support for Data Centres

• Reliability: Dedicated data centre technicians, rapid response, 24/7 support — all designed to meet your Service Level Agreements (SLAs) and ensure consistent, high-quality HVAC maintenance

• Expertise: We combine global HVAC leadership with local UK engineers who understand your cooling systems inside out

• Partnership: A dedicated account manager works with you to shape a service plan tailored to your operations and business goals

• Security: Secure connectivity for HVAC data, strict compliance protocols, and robust lifecycle support to safeguard your infrastructure

BluEdge Service Agreement: Tiered Maintenance Plans

Carrier BluEdge Service agreement provides a tiered approach to lifecycle management, so you can choose the right level of service for your data centre:

  • Core:

    Ideal for smaller or low-capacity environments. Includes real-time remote monitoring via Abound™ HVAC Performance, giving you visibility that helps you reduce downtime and streamline operations.

  • Enhance:

    Adds preventive maintenance conducted by Carrier-certified technicians, with regular inspections and tailored action plans.

  • Elite:

    Our most comprehensive package — powered by predictive analytics, OEM-authorised spare parts, and data-driven recommendations to avoid disruption and maximise uptime.

Abound™ HVAC Performance: Digital Connectivity & Insight

Our digital platform, Abound™ HVAC Performance, connects your cooling equipment to powerful analytics. By continuously monitoring performance, we can:

• Detect early signs of equipment degradation

• Provide real-time insights to your operations team

• Drive predictive maintenance decisions — reducing reactive costs

• Support continuous optimisation of energy usage

Cooling technology evolves rapidly. Carrier provides upgrade and retrofit services that help operators strengthen system efficiency, resilience and sustainability without full system replacement.

Modernising Cooling Systems for Future Requirements

Controls and System Integration Updates

Enhancements that improve visibility, automation and efficiency.

Chiller and Equipment Upgrades

Component renewal to support capacity demands and long-term reliability.

Energy Efficiency Improvements

Upgrades that align with sustainability targets and energy regulations.

Heat Recovery and Adaptation

Modernisation pathways that support heat reuse strategies and emerging cooling models.

Authentic OEM Parts for Long-Term Reliability

Carrier supplies genuine spare parts designed to maintain the integrity and performance of cooling systems. Each component is tested to ensure it meets Carrier’s engineering standards for reliability and compatibility.

  • Original manufacturer components

  • System-specific replacement parts

  • Rapid dispatch for time-critical repairs

  • Performance testing and verification

  • Long-term stocking strategies

  • Support for legacy Carrier equipment

Temporary Cooling Solutions for Planned or Emergency Support

Carrier provides rental systems that support planned maintenance, upgrades or unexpected cooling events. This ensures continuous operation during downtime or transition periods. Rental support includes:

• Temporary chillers and cooling units

• Rapid deployment services

• Connection and commissioning support

• Full operational monitoring

Discover our rental solutions

Partner with Carrier

Speak to our service specialists to discuss maintenance, upgrades or aftermarket support for your data centre cooling systems.

Contact us today